For CALIFORNIA residents and businesses. California sales Tax is automatically added to your order at the time of checkout or payment.
*CHAIR COLORS AND WEIGHT *We provide true color images on our website but there can be slight variations that we cannot be liable for. *Weights and dimensions may have a slight variation. If you need precise colors, weights or measurements please contact our sales representative more info.
*What is the warranty policy? *Our products are backed by manufacturer's standard warranties. Any products being claimed as originally damaged or defects are subject to the manufacturer's repair and/or replacement policy.
ONE YEAR LIMITED WARRANTY ON ALL PRODUCTS *You must note any missing items on the Bill of Lading BEFORE the driver leaves. *We cannot be held responsible for missing items that are not noted upon receipt from the carrier. *How much is the Shipping and Handling Charge?
Please see each item listing for more info shipping.
EVERY SHIPMENT IS DIFFERENT. MAKE SURE TO ASK IF YOU HAVE ANY QUESTIONS OR CONCERNS.
Contact us for a freight quote on any items that exceed 140lbs, must ship via LTL freight carriers.
Please contact us at firstname.lastname@example.org
There are many factors that have to be determined when giving freight prices, such as weight, size of material and location. We will work closely with you and our freight carriers to give you the best possible shipping cost. Do you ship internationally? Currently we ship anywhere in the lower 48 states.
WE DO NOT SHIP TO PUERTO RICO.
Puerto Rico customers can may arrange their own shipping and schedule pick up with PARTY WHOLESALE USA.
ALL SHIPMENTS WILL BE SHIPPED TO A TERMINAL UNLESS LOCATIONS IS A COMMERCIAL BUSINESS ADDRESS.
Will you deliver to a residence? Yes, but all home deliveries are subject to additional charges. LTL deliveries are to the curb only. If you desire inside delivery and/or lift gate service, subject to additonal charges as well.
Please contact customer service to discuss all residential deliveries before ordering.
*An item is missing from my shipment. If you are missing an item from your shipment, please contact Customer service.
Please note that for LTL deliveries, you must note any missing items on the Bill of Lading BEFORE the driver leaves. We cannot be held responsible for missing items that are not noted upon receipt from the LTL carrier.
*I have received the wrong product.
If you feel that you have received the wrong product, please contact customer service.
When will my order ship?
Depending on availability it can take up to 3 business days before the item is packaged and shipped.
The transit time generally takes between 1-7 business days from the day it was shipped
If you need expedited shipping, please contact us for rates.
Please be aware that we are not responsible for items that go on backorder.
Items can be placed on back order at any time.
How do I return my product?
Returns are subject to a 25% restocking fee and the buyer has to pay return shipping.
QUESTIONS ABOUT YOUR ORDER OF BANNERS/PANELS
ALL BANNERS ARE SHIPPED VIA UPS.
EACH BANNER IS PACKED INDIVIDUALLY IN ITS OWN BOX.
WE ONLY SHIP BANNERS WITHIN THE LOWER 48 STATES.
WE SHIP BANNERS TO PUERTO RICO BUT SUBJECT TO ADDITIONAL CHARGES.
IF ORDERING MULTIPLE BANNERS...
CALL CUSTOMER SERVICE FOR A SHIPPING QUOTE
ALL BANNERS ARE SENT TO ADDRESS GIVEN AT THE TIME OF SALE.
ONLY CALIFORNIA RESIDENTS PAY TAX FOR ANY PRODUCT PURCHASED.
RETURNS ARE ACCEPTED.
RETURNS ARE SUBJECT TO A 25% RESTOCKING FEE.
BUYER PAYS SHIPPING BACK TO PARTY WHOLESALE USA.
ALL PANELS/BANNERS ARE MADE BY ORDER.
IT CAN TAKE UP TO 3-5 BUSINESS DAYS BEFORE BANNERS ARE SHIPPED OUT.
IF DELAY WAS TO OCCUR CUSTOMER SERVICE WILL CONTACT YOU.
IF YOU RECEIVE A BANNER AND IMAGE PRINTING IS UNACCEPTABLE CONTACT CUSTOMER SERVICE AND SHOW PROOF WITH A PICTURE OF THE BANNER.
PARTY WHOLESALE WILL BE RESPONSIBLE FOR REPLACING ANY PANELS THAT ARE DEFECTED AND WILL INCLUDE THE SHIPPING TO RETURN THE PANEL.
BANNERS COME WITH A 3 MONTH WARRANTY ON SEWING AROUND THE BANNER.
CUSTOM MADE BANNERS ARE SUBJECT TO APPROVAL BY THE PURCHASER BEFORE PRINTING.
FOR ANY FURTHER QUESTIONS CONTACT CUSTOMER SERVICE.